Terms & Conditions

120% is a trademark of the Italian company Palladium Moda s.r.l.

The website www.120percentlino.com is operated by Robiton Ltd, which is a company registered in England and Wales, on license by Palladium Moda s.r.l., which is a company registered in Italy and which is the sole and esxlusive owner of 120% trademarks. Our registered office is 123 Ledbury Road, London, W11 2AQ. Our company registration number is 3050828.

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The 120% Lino website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

Acceptance of your Order
The display of any item on our website is not an offer to sell and Robiton or Palladium Moda srl shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

We can accept orders only if the delivery will be in the following areas :

 

Bangladesh
Channell Islands: Guernsey
Channell Islands: Jersey
Egypt
Gibraltar
India
Indonesia
Ireland

Isle of Man
Lesotho
Madagascar
Maldives
Malaysia
Mauritius
Nepal
Pakistan
Saudi Arabia
South Africa
Seychelles
Swaziland
Sri Lanka
Thailand
United Kingdom

 

For all countries elsewhere in the world, please visit our main website www.120percento.com.
We can accept orders only if you are not a re-seller or trader.

If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

Delivery
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. We ship in UK and overseas orders are shipped by Royal Mail recorded delivery. Delivery charges are £6 per UK delivery address, £15 per EU delivery, and £20 for countries outside the EU. We insure each purchase during the time it is in transit until it is delivered to you. You will need to sign for your purchase, so it is important to use a delivery address where you will be available to sign.

Most orders will be dispatched within 1 working day subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.

Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

Returns/Exchange policy
We have a no quibble returns policy, if unsuitable items are returned to us within 14 days of our dispatch date. Before you return something you must notify us within 48 hours of receiving an item and obtain a Return Authorization Reference number by emailing us at zuzana@studio-13.co.uk. Please include your original receipt in the returned parcel. You must write your Return Authorization Reference number on the receipt. Any returned items that are not accompanied by an official reference number will not be accepted. If you prefer, you can contact us by phone and we will be happy to talk you through our returns procedure, simply call 44 (0) 20 7243 9395. Returns received after the 14 day time frame will not be accepted and returned to you.

If you wish to exchange an item for a different size or for a different style, please email or call to let us know. We will hold the new item if available, and dispatch it when the first item arrives back with us.

Please send all returns to Studio 13, 123 Ledbury Road, London, W11 2AQ. The product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.

If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid less any taxes and duties and less the postal costs.

It is advisable to send returned items by registered post and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

Customers' statutory rights are unaffected.

Payment
Payment can be made securely online by Visa, Master Card, American Express, Diners or Maestro cards. You may also place your order through telephone or fax. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.

By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.

The Website
Given the unpredictability of technology and the online environment, , Robiton, Studio 13 and Palladium Moda make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.

Liability and Indemnity
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

Jurisdiction
This website is controlled and operated by Robiton Ltd in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.

Copyright Statement
This website is owned and operated by Robiton Ltd. London, United Kingdom. While 120% lino trademarks are solely owned by Palladium Moda. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Robiton (on License of Palladium Moda ) and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Palladium Moda.

General
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.